Successful safety training and learning means that content is delivered in such a way that it anchors the topic sustainably, initiating a change towards safer behavior. Studies on learning theory state that some of the key success factors in training delivery are relevance of content (personal relation to topic); news factor (learning something new); interactivity and hands-on (possibility to experience); video/media support (to cater to different learning types) and humor (increase engagement and memory).
Safety trainings should not be a one-time event. Psychologist Herman Ebbinghaus analyzed that repetition of safety training content is key to reinforce stickiness of facts. If content is not repeated, up to 80% will be forgotten one month later.
Training formats should represent the learning needs of the target group. Face-to-face trainings offer a multitude of advantages, such as the power of sharing personal stories, exchanging experiences, or discussing in the group. However, the demographics within the workforce of construction companies – as in other industries – are changing and digital learning formats are becoming more and more attractive.
And finally, successful training and learning is supported if management “walks the talk”, which means that the organization throughout all levels lives the values of safety.